We are full-service accountants and tax agents in Joondalup & Perth.

When we started the practice, we wanted to do things differently- we know of the frustration that many clients have when dealing with accounting firms.

These frustrations normally center around two (related) aspects:

The first one is the surprise invoice – as most accounting firms base their fees on the time spent by the staff members completing the job, the ultimate invoice amount is very often not known until the job has been completed – this is very frustrating for the client and understandably so.

The second source of frustration is related and relates to the practice of some accounting firms to charge when providing ad hoc support to clients either over the phone or via email.

When we started the practice we decided that our clients would not suffer the same frustration - thus we do not charge for ongoing support and all our fees are fixed.

Our clients know before the job is started exactly how much it is going to cost - at the same time the fact that we do not charge for ad hoc support is a win-win situation.

Because of this clients feel more at ease contacting us for support and advice which means we can provide better services to our clients.

This is how the concept of Super Accountant came about.